• Wants to own a B&B near the water
• Enjoys all things hot—like jalapenos, horseradish & wasabi
• Constantly craves Taco Bell

Just like a hotel concierge, Dawn Young—director of account services—is always taking care of her clients' needs. And that requires a special blend of empathy and intution, one that allows her to understand their challenges and seek solutions. This "sixth sense" is something clients like Bon Secours Heart & Vascular Institute, Sheltering Arms and Mooers Volvo have come to appreciate over the years. Of course, if Dawn's going to keep going the extra mile for them, she may want to start considering more comfortable shoes.

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